We respect your privacy. If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). Use the options below to exercise your rights regarding the personal data we have stored about you.
How we process your request When you submit a request for access to personal data (DSAR) via our compliance page, our compliance provider Consentmo processes your IP address and email solely to fulfill your request. For more details, see Consentmo’s Data Processing Policy.
Access to personal data
You can request a report containing all personal information we store about you via the link below. We will respond within 30 days.
Response time: We respond within one month. If your request is complex, we may extend this period within the legally permitted framework and inform you accordingly.
Data correction
If your account data is inaccurate, update or correct it via the link below.
Right to be forgotten
Use this option if you want to remove your personal and other data from our shop. Please note that this process will delete your account, so you will no longer be able to access or use it.
Important: Some information may be retained if required by law or for legitimate purposes (e.g., taxes, fraud prevention, and security).
Manage Privacy Settings
You can customize your experience by specifying exactly which types of cookies and technologies we may use (e.g., enable analytics, disable marketing). You can update these specific settings at any time.
Revoke Consent
You have the right to revoke your Shopify marketing consent for tracking technologies at any time. This applies to your future use of our shop and stops data collection for optional purposes.
Right to Restrict Processing / Right to Object
Under certain circumstances, you can request the restriction or temporary suspension of the processing of your personal data. You have the right to object to certain types of data processing, including direct marketing or processing based on legitimate interests. Contact us to submit your objection at
Under certain circumstances, you can request the restriction or temporary suspension of the processing of your personal data. Please contact us at {dpo_email} for assistance.
📧 it@refresh-internet.de
Contact Information
If you have questions about your personal data or data protection rights, please contact our Data Protection Officer (DPO) at:
E-mail: it@refresh-internet.de
Address: Garnisonsring 25, 57072 Siegen, Germany
Right to Complain
If you believe that we have not addressed your concerns, you have the right to file a complaint with your national data protection authority.